INKOPOLIS DESIGN SERVICE
Privacy Policy
How Inkopolis Design Service collects, uses, protects, and handles information associated with our printing, graphic design, website design, and creative digital services.
Last Updated: August 19, 2026
We do not sell your personal information. IDS is never in possession of your complete payment-card information.
About This Policy
Inkopolis Design Service, Inc. (“Inkopolis Design Service,” “IDS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, place an order, request a quote, upload artwork, communicate with us, or use our printing, graphic design, website design, or other creative and digital services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
INFORMATION
Information We Collect
We collect information you provide directly to us as well as limited information generated when you use our website.
Information You Provide
- Name and business or organization name
- Billing and shipping addresses
- Email address and telephone number
- Account information
- Order and purchase information
- Quote and project-request information
- Communications with IDS
- Artwork, photographs, logos, documents, text, and other files you submit
- Information needed for graphic-design, website-design, or other creative projects
Please Protect Sensitive Information
Please do not include unnecessary sensitive personal information in artwork, files, messages, or other materials submitted to IDS.
PAYMENTS
Payment Information
Your Card Information
IDS uses third-party payment processors to process payments.
IDS is never in possession of your complete payment-card information.
Payment information such as your complete credit or debit card number is entered into and processed through the applicable third-party payment provider. Those providers process payment information according to their own privacy and security practices.
IDS may receive transaction-related information necessary for business purposes, such as payment status, transaction identifiers, payment method type, amount paid, refunds, and related order information.
CUSTOMER MATERIALS
Artwork & Project Files
Customers may provide IDS with artwork, photographs, logos, documents, fonts, text, website content, data, and other materials necessary to complete an order or project.
We may use these materials to:
Submitting files does not transfer ownership of your artwork, logos, photographs, or other customer materials to IDS. Our Policies & Terms contain additional provisions governing customer-supplied artwork and intellectual-property rights.
BUSINESS PURPOSES
How We Use Information
- Process and fulfill orders
- Prepare estimates and quotes
- Provide proofs
- Provide printing and finishing services
- Provide graphic-design and creative services
- Provide website-design and related digital services
- Maintain customer accounts
- Process and document transactions
- Arrange shipping and delivery
- Respond to questions and support requests
- Communicate about orders and projects
- Maintain and improve our website
- Diagnose technical problems
- Protect against fraud or misuse
- Maintain business and accounting records
- Comply with legal obligations and enforce our terms
We may send marketing communications where permitted. We may also use aggregated or de-identified information for business analysis and improvement where it does not reasonably identify an individual.
NO SALE OF DATA
We Do Not Sell Personal Information
We do not provide personal information to unrelated third parties in exchange for money. We may provide information to service providers when reasonably necessary to operate our business or complete your order or project.
BUSINESS PARTNERS
Service Providers
IDS relies on third-party companies and service providers for certain business functions. Depending on the services you use, these may include:
We may provide these companies with information reasonably necessary for them to perform services on our behalf or complete your project. Third-party providers operate under their own terms and privacy policies.
WEBSITE DATA
Cookies & Analytics
Technical Information
Like most websites, the IDS website may automatically collect limited technical information, including IP address, browser and device type, operating system, referring website, pages viewed, approximate geographic region, visit date and time, and website interactions.
Cookies
Our website may use cookies and similar technologies for essential website functions, preferences, shopping-cart and account functionality, website analytics, performance, and security. You can control certain cookies through your browser settings. Disabling cookies may prevent portions of the website from functioning properly.
COMMUNICATIONS
Marketing Communications
If you provide your email address or otherwise elect to receive marketing communications, IDS may send information about products, services, promotions, or company news.
You may unsubscribe using the unsubscribe mechanism provided in a marketing message or by contacting IDS. Unsubscribing from marketing does not prevent transactional or service-related messages concerning an order, account, quote, project, payment, or other business relationship.
RETENTION
How Long We Keep Information
IDS retains information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, production, customer-service, dispute-resolution, security, and legal purposes.
Customer artwork and project files may be retained for an extended period to facilitate reorders, revisions, support, or future projects.
IDS does not guarantee permanent storage or archival of customer files. Customers should maintain copies of final artwork, approved proofs, website assets, photographs, logos, documents, credentials, and other important project materials.
PROTECTION
Information Security
IDS uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, email system, file-transfer system, or electronic storage method can be guaranteed to be completely secure.
Customers should avoid sending passwords, complete payment-card numbers, or other highly sensitive information through ordinary email or artwork files unless specifically requested through an appropriate secure method.
DIGITAL PROJECTS
Website Design & Digital Services
When IDS provides website design or other digital services, we may require temporary or continuing access to third-party accounts or systems authorized by the customer. These may include hosting accounts, domain services, content-management systems, website administration accounts, email platforms, analytics services, or other technology required for the project.
We use such access only as reasonably necessary to perform the authorized work. Customers remain responsible for appropriate account ownership, passwords, backups, subscriptions, renewals, and access controls unless a written agreement with IDS states otherwise.
We encourage customers to change temporary passwords or credentials when a project is completed where appropriate.
LEGAL & BUSINESS
Other Disclosures
Required by Law
IDS may disclose information when we reasonably believe disclosure is necessary to comply with applicable law or legal process; respond to a valid governmental request; protect IDS rights or property; investigate suspected fraud or unlawful activity; protect systems or persons; or establish, exercise, or defend legal claims.
Business Transfers
If IDS is involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, information associated with the business may be transferred as part of that transaction, subject to applicable law.
CHILDREN
Children's Privacy
IDS services are intended for adults and businesses and are not directed toward children under 17. We do not knowingly collect personal information from children under 17 through our website. If we learn that such information has been collected, we may take reasonable steps to delete it.
EXTERNAL SITES
Third-Party Websites
Our website may contain links to websites operated by other companies. IDS does not control the privacy, security, or data practices of third-party websites. This Privacy Policy applies only to IDS's handling of information and does not govern independent third-party websites or services. We encourage you to review the privacy policies of third-party services you use.
YOUR INFORMATION
Your Choices & Requests
You may contact IDS to request that we update or correct certain personal information associated with you. Where applicable law provides additional privacy rights, you may contact us to request information concerning those rights.
We may need to verify your identity before completing certain privacy-related requests. We may retain information where required or permitted for legal, accounting, security, transaction, dispute-resolution, or other legitimate business purposes.
POLICY UPDATES
Changes to This Privacy Policy
IDS may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services. Changes become effective when the revised Privacy Policy is posted to our website. The Last Updated date identifies when this policy was most recently revised.
PRIVACY QUESTIONS OR REQUESTS?
Contact Inkopolis Design Service
Questions, concerns, or requests concerning this Privacy Policy may be directed to:
